Set up the webhook in GLPI -------------------------- - Fill in the requested information and select the channel on which you want the notifications to be sent. - Once registered, a link will be sent to you. Copy this link and transfer it to **Setup > Notifications > Configuration of notifications by webhooks** - Click on + and enter : - Webhook name, - the type, - the URL. .. figure:: images/Webhook-7.png :alt: setup GLPI :scale: 65 % - Click on **Add** .. Warning:: For Telegram, you will need to re-enter the webhook and add the **chat_id** you selected earlier .. figure:: images/Webhook-18.png :alt: paste chat_ID :scale: 40 % :align: center - You can test how it works by selecting your webhook and clicking on **Send notification** .. figure:: images/Webhook-8.png :alt: test your webhook :scale: 77 % Recipients ---------- - You now need to determine which notifications will be affected by the sending of a Webhook and assign them a template. - Go to **Setup > Notifications > Notifications** - Select the 1st notification concerned by Webhooks (here **New ticket**) - In the **Recipients** tab, add your Webhook then **Update**. .. figure:: images/Webhook-19.png :alt: setup recipients :scale: 43 % Templates --------- - In the tab **Templates** click **Add a template** - Choose **Webook** in the **Notification method** and **New** in the **Notification template** Your Webhook is ready to use. You can customise the template by clicking on **New** so that it matches your requirements. .. figure:: images/Webhook-20.png :alt: custom notification :scale: 45 %