Anonymize

Requirements (on-premise)

GLPI Version	Minimum PHP	Recommended
10.0.x	8.1	8.2

Note

A basic licence (or higher) is required. This plugin is also available from the Cloud.

Install the plugin

• Go to the marketplace. Download and install the “Anonymize” plugin.

Choice of profile

Anonymisation works by profile. There are 4 profiles already created. When you select a profile, a certain amount of data is already set. They can, of course, be modified.

• Go to Administration > Anonymization profile and select the profile best suited to your needs:

The 4 profiles you will find are :

• Email

• Entity

• Computer

• User profile

Anonymisable data per profile (predefined)

Each profile has an element assigned to it. You will need to define the value of each attribute that it will be able to anonymise (or not)

Email

Email field

• users_id

• is_default

• email

Entity

Entity fields

• name

• entities_id

• comment

• level

• sons_cache

• ancestors_cache

• address

• postcode

• town

• state

• country

• website

• phonenumber

• fax

• email

• admin_email

• admin_email_name

• from_email

• from_email_name

• noreply_email

• noreply_email_name

• replyto_email

• replyto_email_name

• notification_subject_tag

• ldap_dn

• tag

• authldaps_id

• mail_domain

• entity_ldapfilter

• mailing_signature

• cartridges_alert_repeat

• consumables_alert_repeat

• use_licenses_alert

• send_licenses_alert_before_delay

• use_certificates_alert

• send_certificates_alert_before_delay

• certificates_alert_repeat_interval

• use_contracts_alert

• send_contracts_alert_before_delay

• use_infocoms_alert

• send_infocoms_alert_before_delay

• use_reservations_alert

• use_domains_alert

• send_domains_alert_close_expiries_delay

• send_domains_alert_expired_delay

• autoclose_delay

• autopurge_delay

• notclosed_delay

• calendars_strategy

• calendars_id

• auto_assign_mode

• tickettype

• max_closedate

• inquest_config

• inquest_rate

• inquest_delay

• inquest_URL

• autofill_warranty_date

• autofill_use_date

• autofill_buy_date

• autofill_delivery_date

• autofill_order_date

• tickettemplates_strategy

• tickettemplates_id

• changetemplates_strategy

• changetemplates_id

• problemtemplates_strategy

• problemtemplates_id

• entities_strategy_software

• entities_id_software

• default_contract_alert

• default_infocom_alert

• default_cartridges_alarm_threshold

• default_consumables_alarm_threshold

• delay_send_emails

• is_notif_enable_default

• inquest_duration

• date_mod

• date_creation

• autofill_decommission_date

• suppliers_as_private

• anonymize_support_agents

• display_users_initials

• contracts_strategy_default

• contracts_id_default

• enable_custom_css

• custom_css_code

• latitude

• longitude

• altitude

• transfers_strategy

• transfers_id

• agent_base_url

Computer

Computer fields

• entities_id

• name

• serial

• otherserial

• contact

• contact_num

• users_id_tech

• groups_id_tech

• comment

• date_mod

• autoupdatesystems_id

• locations_id

• networks_id

• computermodels_id

• computertypes_id

• template_name

• manufacturers_id

• users_id

• groups_id

• states_id

• ticket_tco

• uuid

• date_creation

• last_inventory_update

• last_boot

User

User fields

• name

• password

• password_last_update

• phone

• phone2

• mobile

• realname

• firstname

• locations_id

• language

• use_mode

• is_active

• comment

• auths_id

• authtype

• last_login

• date_mod

• date_sync

• profiles_id

• entities_id

• usertitles_id

• usercategories_id

• password_forget_token

• password_forget_token_date

• user_dn

• personal_token

• personal_token_date

• api_token

• api_token_date

• cookie_token

• cookie_token_date

• isd_ldap

• picture

• begin_date

• end_date

• page_layout

• fold_menu

• fold_search

• savedsearches_pinned

• timeline_order

• itil_layout

• richtext_layout

• date_creation

• groups_id

• users_id_supervisor

• timezone

• default_central_tab

• nickname

• timeline_action_btn_layout

• timeline_date_format

• use_flat_dropdowntree_on_search_result

Application strategy

Several strategies are available for each element field (e.g.Last name, First name, Serial number, Location, Status, etc.):

• Keep the value

• Delete the value

• Replace with a fixed value

• Replace with a standard random value

• Replace with a realistic random value

History

Each profile allows you to choose the treatment to be applied to the history of items:

• Do nothing

• Clean up values

• Clean up recent values and delete the rest

• Delete

Global search

You can ask GLPI to anoymise an attribute in the whole database and not only in the type of element you are in. The option attributes to search and replace in others objects is at the very bottom of your profile.

Note

You cannot change any values other than those linked to the type of element you are in. For example, you will be able to modify all email addresses in the database via the Email profile, but you will not be able to modify all user phone number via this profile.

Applying the profile

Once you have completed your profile, you need to apply it. It can be applied using 2 methods:

• Massive action via the web interface (cloud and on-premise)

• In CLI (only on-premise)

Mass action (Cloud and on-premise)

In our example, we will be anonymising user data.

• Go to Administration > Users. Select the user(s) you wish to anonymise.

• Click on Actions then anonymise selected items.

Note

“To be adapted If your profile concerns entities, go to Administration > Entities and repeat the operation for the entities concerned. Do the same for computers, email, etc.

Via CLI (on-premise only)

• Go to your GLPI folder (/var/www/glpi or other depending on your configuration):

• Run all default profiles on all objects:

  $ php bin/console glpi:plugin:anonymize --all
  

• Run profile X on all objects / on one object:

  $ php bin/console glpi:plugin:anonymize --profile=X
  $ php bin/console glpi:plugin:anonymize --profile=X --item-id=X
  

• Run default profile type X on all objects / on one object :

  $ php bin/console glpi:plugin:anonymize --itemtype=X
  $ php bin/console glpi:plugin:anonymize --itemtype=X --item-id=X
  

Creating a profile

You can create a profile to anonymise other data than that mentioned above.

• Go to Administration > Anonymisation profile

• Click on Add

• Name your profile

• Choose from the list of Element types (agent, domain, etc.)

• Select the treatment of the History

• Set the parameters for each field

• Click on Add

Note

Remember to refer to the profile application section to apply your changes.

Other anonymisable data (profile creation)

Agents

Agent fields

• deviceid

• entities_id

• name

• agenttypes_id

• last_contact

• version

• locked

• itemtype

• items_id

• useragent

• tag

• port

• threads_networkdiscovery

• threads_networkinventory

• timeout_networkdiscovery

• timeout_networkinventory

• remote_addr

• use_module_wake_on_lan

• use_module_computer_inventory

• use_module_esx_remote_inventory

• use_module_remote_inventory

• use_module_network_inventory

• use_module_network_discovery

• use_module_package_deployment

• use_module_collect_data

Appliances

Appliances fields

• entities_id

• Garder

• name

• appliancetypes_id

• comment

• locations_id

• manufacturers_id

• applianceenvironments_id

• users_id

• users_id_tech

• groups_id

• groups_id_tech

• date_mod

• date_creation

• states_id

• externalidentifier

• serial

• otherserial

• is_helpdesk_visible

• pictures

• contact

• contact_num

Budgets

Budgets fields

• name

• entities_id

• comment

• begin_date

• end_date

• value

• template_name

• date_mod

• date_creation

• locations_id

• budgettypes_id

Cables

User fields

• name

• entities_id

• itemtype_endpoint_a

• itemtype_endpoint_b

• items_id_endpoint_a

• items_id_endpoint_b

• socketmodels_id_endpoint_a

• socketmodels_id_endpoint_b

• sockets_id_endpoint_a

• sockets_id_endpoint_b

• cablestrands_id

• color

• otherserial

• states_id

• users_id_tech

• cabletypes_id

• comment

• date_mod

• date_creation

Changes

Changes fields

• name

• entities_id

• status

• content

• date_mod

• date

• solvedate

• closedate

• time_to_resolve

• users_id_recipient

• users_id_lastupdater

• urgency

• impact

• priority

• itilcategories_id

• impactcontent

• controlistcontent

• rolloutplancontent

• backoutplancontent

• checklistcontent

• global_validation

• validation_percent

• actiontime

• begin_waiting_date

• waiting_duration

• close_delay_stat

• solve_delay_stat

• date_creation

• locations_id

Certificates

Certificates fields

• name

• serial

• otherserial

• entities_id

• comment

• template_name

• certificatetypes_id

• dns_name

• dns_suffix

• users_id_tech

• groups_id_tech

• locations_id

• manufacturers_id

• contact

• contact_num

• users_id

• groups_id

• is_autosign

• date_expiration

• states_id

• command

• certificate_request

• certificate_item

• date_creation

• date_mod

Clusters

Clusters fields

• entities_id

• name

• uuid

• version

• users_id_tech

• groups_id_tech

• states_id

• comment

• clustertypes_id

• autoupdatesystems_id

• date_mod

• date_creation

Contacts

Contacts fields

• name

• firstname

• phone

• phone2

• mobile

• fax

• email

• contacttypes_id

• comment

• usertitles_id

• address

• postcode

• town

• state

• country

• date_mod

• date_creation

• pictures

Databases

Databases fields

• entities_id

• name

• size

• databaseinstances_id

• is_onbackup

• is_active

• date_creation

• date_mod

• date_update

• date_lastbackup

Datacenters

Datacenters fields

• name

• entities_id

• locations_id

• date_mod

• date_creation

• pictures

Server rooms

Server rooms fields

• name

• entities_id

• locations_id

• vis_cols

• vis_rows

• blueprint

• datacenters_id

• date_mod

• date_creation

Documents

Documents fields

• name

• filename

• filepath

• documentcategories_id

• mime

• date_mod

• comment

• link

• users_id

• tickets_id

• sha1sum

• is_blacklisted

• tag

• date_creation

Domains

Domains fields

• name

• entities_id

• domaintypes_id

• date_expiration

• date_domaincreation

• users_id_tech

• groups_id_tech

• comment

• template_name

• is_active

• date_mod

• date_creation

Enclosures

Enclosures fields

• name

• entities_id

• locations_id

• serial

• otherserial

• enclosuremodels_id

• users_id_tech

• groups_id_tech

• template_name

• orientation

• power_supplies

• states_id

• comment

• manufacturers_id

• date_mod

• date_creation

Groups

Groups fields

• entities_id

• name

• comment

• ldap_field

• ldap_value

• ldap_group_dn

• date_mod

• groups_id

• level

• ancestors_cache

• sons_cache

• is_requester

• is_watcher

• is_assign

• is_task

• is_notify

• is_itemgroup

• is_usergroup

• is_manager

• date_creation

Knowledge base

Knowledge base fields

• name

• answer

• is_faq

• users_id

• view

• date_creation

• date_mod

• begin_date

• end_date

ITIL Categories

ITIL Categories fields

• entities_id

• itilcategories_id

• name

• comment

• level

• knowbaseitemcategories_id

• users_id

• groups_id

• code

• ancestors_cache

• sons_cache

• is_helpdeskvisible

• tickettemplates_id_incident

• tickettemplates_id_demand

• changetemplates_id

• problemtemplates_id

• is_incident

• is_request

• is_problem

• is_change

• date_mod

• date_creation

Followups

Followups fields

• itemtype

• items_id

• date

• users_id

• users_id_editor

• content

• is_private

• requesttypes_id

• date_mod

• date_creation

• timeline_position

• sourceitems_id

• sourceof_items_id

Followups templates

Followups templates fields

• date_creation

• date_mod

• entities_id

• name

• content

• requesttypes_id

• is_private

• comment

Solutions

Solutions fields

• itemtype

• Keep

• items_id

• solutiontypes_id

• solutiontype_name

• content

• date_creation

• date_mod

• date_approval

• users_id

• user_name

• users_id_editor

• users_id_approval

• user_name_approval

• status

• itilfollowups_id

Lines

Lines fields

• name

• entities_id

• caller_num

• caller_name

• users_id

• groups_id

• lineoperators_id

• locations_id

• states_id

• linetypes_id

• date_creation

• date_mod

• comment

Locations

Locations fields

• entities_id

• name

• locations_id

• comment

• level

• ancestors_cache

• sons_cache

• address

• postcode

• town

• state

• country

• building

• room

• latitude

• longitude

• altitude

• date_mod

• date_creation

Monitors

Monitors fields

• entities_id

• name

• date_mod

• contact

• contact_num

• users_id_tech

• groups_id_tech

• comment

• serial

• otherserial

• size

• have_micro

• have_speaker

• have_subd

• have_bnc

• have_dvi

• have_pivot

• have_hdmi

• have_displayport

• locations_id

• monitortypes_id

• monitormodels_id

• manufacturers_id

• is_global

• template_name

• users_id

• groups_id

• states_id

• ticket_tco

• autoupdatesystems_id

• uuid

• date_creation

Network devices

Network devices fields

• entities_id

• name

• ram

• serial

• otherserial

• contact

• contact_num

• users_id_tech

• groups_id_tech

• date_mod

• comment

• locations_id

• networks_id

• networkequipmenttypes_id

• networkequipmentmodels_id

• manufacturers_id

• template_name

• users_id

• groups_id

• states_id

• ticket_tco

• uuid

• date_creation

• autoupdatesystems_id

• sysdescr

• cpu

• uptime

• last_inventory_update

• snmpcredentials_id

PDUs

PDUs fields

• name

• entities_id

• locations_id

• serial

• otherserial

• pdumodels_id

• users_id_tech

• groups_id_tech

• template_name

• states_id

• comment

• manufacturers_id

• pdutypes_id

• date_mod

• date_creation

Projects

Projects fields

• name

• code

• priority

• entities_id

• projects_id

• projectstates_id

• projecttypes_id

• date

• date_mod

• users_id

• groups_id

• plan_start_date

• plan_end_date

• real_start_date

• real_end_date

• percent_done

• auto_percent_done

• show_on_global_gantt

• content

• comment

• date_creation

• projecttemplates_id

• template_name

Projects tasks

Project tasks fields

• uuid

• name

• content

• comment

• entities_id

• projects_id

• projecttasks_id

• date_creation

• date_mod

• plan_start_date

• plan_end_date

• real_start_date

• real_end_date

• planned_duration

• effective_duration

• projectstates_id

• projecttasktypes_id

• users_id

• percent_done

• auto_percent_done

• is_milestone

• projecttasktemplates_id

• template_name

Devices

Devices fields

• entities_id

• name

• date_mod

• contact

• contact_num

• users_id_tech

• groups_id_tech

• comment

• serial

• otherserial

• locations_id

• peripheraltypes_id

• peripheralmodels_id

• brand

• manufacturers_id

• is_global

• template_name

• users_id

• groups_id

• states_id

• ticket_tco

• autoupdatesystems_id

• uuid

• date_creation

Phones

Phones fields

• entities_id

• name

• date_mod

• contact

• contact_num

• users_id_tech

• groups_id_tech

• comment

• serial

• otherserial

• locations_id

• phonetypes_id

• phonemodels_id

• brand

• phonepowersupplies_id

• number_line

• have_headset

• have_hp

• manufacturers_id

• is_global

• template_name

• users_id

• groups_id

• states_id

• ticket_tco

• autoupdatesystems_id

• uuid

• date_creation

• last_inventory_update

Printers

Printers fields

• entities_id

• name

• date_mod

• contact

• contact_num

• users_id_tech

• groups_id_tech

• serial

• otherserial

• have_serial

• have_parallel

• have_usb

• have_wifi

• have_ethernet

• comment

• memory_size

• locations_id

• networks_id

• printertypes_id

• printermodels_id

• manufacturers_id

• is_global

• template_name

• init_pages_counter

• last_pages_counter

• users_id

• groups_id

• states_id

• ticket_tco

• uuid

• date_creation

• sysdescr

• last_inventory_update

• snmpcredentials_id

• autoupdatesystems_id

Problems

Problems fields

• name

• entities_id

• status

• content

• date_mod

• date

• solvedate

• closedate

• time_to_resolve

• users_id_recipient

• users_id_lastupdater

• urgency

• impact

• priority

• itilcategories_id

• impactcontent

• causecontent

• symptomcontent

• actiontime

• begin_waiting_date

• waiting_duration

• close_delay_stat

• solve_delay_stat

• date_creation

• locations_id

Racks

Racks fields

• name

• comment

• entities_id

• locations_id

• serial

• otherserial

• rackmodels_id

• manufacturers_id

• racktypes_id

• states_id

• users_id_tech

• groups_id_tech

• width

• height

• depth

• number_units

• template_name

• dcrooms_id

• room_orientation

• position

• bgcolor

• max_power

• mesured_power

• max_weight

• date_mod

• date_creation

Rules

Rules fields

• entities_id

• sub_type

• ranking

• name

• description

• match

• is_active

• comment

• date_mod

• uuid

• condition

• date_creation

Saved searches

Saved searches fields

• name

• type

• itemtype

• users_id

• is_private

• entities_id

• query

• last_execution_time

• do_count

• last_execution_date

• counter

Software

Software fields

• entities_id

• name

• comment

• locations_id

• users_id_tech

• groups_id_tech

• is_update

• softwares_id

• manufacturers_id

• template_name

• date_mod

• users_id

• groups_id

• ticket_tco

• is_helpdesk_visible

• softwarecategories_id

• is_valid

• date_creation

• pictures

Licenses

Licenses fields

• softwares_id

• softwarelicenses_id

• level

• entities_id

• number

• softwarelicensetypes_id

• name

• serial

• otherserial

• softwareversions_id_buy

• softwareversions_id_use

• expire

• comment

• date_mod

• is_valid

• date_creation

• locations_id

• users_id_tech

• users_id

• groups_id_tech

• groups_id

• is_helpdesk_visible

• template_name

• states_id

• manufacturers_id

• contact

• contact_num

• allow_overquota

• pictures

• ancestors_cache

• sons_cache

Solutions templates

Solutions templates fields

• entities_id

• name

• content

• solutiontypes_id

• comment

• date_mod

• date_creation

Solutions types

Solutions types fields

• name

• comment

• entities_id

• date_mod

• date_creation

Suppliers

Suppliers fields

• entities_id

• name

• suppliertypes_id

• address

• postcode

• town

• state

• country

• website

• phonenumber

• comment

• fax

• email

• date_mod

• date_creation

• is_active

• pictures

Task categories

Task categories fields

• entities_id

• taskcategories_id

• name

• comment

• level

• ancestors_cache

• sons_cache

• is_active

• is_helpdeskvisible

• date_mod

• date_creation

• knowbaseitemcategories_id

Task templates

Task templates fields

• entities_id

• name

• content

• taskcategories_id

• actiontime

• comment

• date_mod

• date_creation

• state

• is_private

• users_id_tech

• groups_id_tech

Tickets

Tickets fields

• entities_id

• name

• date

• closedate

• solvedate

• takeintoaccountdate

• date_mod

• users_id_lastupdater

• status

• users_id_recipient

• requesttypes_id

• content

• urgency

• impact

• priority

• itilcategories_id

• type

• global_validation

• slas_id_ttr

• slas_id_tto

• slalevels_id_ttr

• time_to_resolve

• time_to_own

• begin_waiting_date

• sla_waiting_duration

• ola_waiting_duration

• olas_id_tto

• olas_id_ttr

• olalevels_id_ttr

• ola_ttr_begin_date

• internal_time_to_resolve

• internal_time_to_own

• waiting_duration

• close_delay_stat

• solve_delay_stat

• takeintoaccount_delay_stat

• actiontime

• locations_id

• validation_percent

• date_creation

• ola_tto_begin_date

Ticket tasks

Ticket tasks fields

• uuid

• tickets_id

• taskcategories_id

• date

• users_id

• users_id_editor

• content

• is_private

• actiontime

• begin

• end

• state

• users_id_tech

• groups_id_tech

• date_mod

• date_creation

• tasktemplates_id

• timeline_position

• sourceitems_id

• sourceof_items_id

Ticket templates

Ticket templates fields

• name

• entities_id

• comment

FAQ

If you have any questions about using the plugin, please consult our FAQ